Remote IT Help Plan

• Up to 1 hour of remote support per month

• Remote troubleshooting for Windows, Linux and macOS

• Microsoft 365 support (Outlook, Teams, OneDrive, Office apps)

• Email setup and troubleshooting

• Printer and peripheral troubleshooting

• Basic Wi-Fi and network troubleshooting

• Password resets and user account assistance

• Software installation and configuration (licensed software provided by you)

• Operating system updates guidance

• Anti-Virus Setup and security advice

• Remote performance optimisation

• Asset and support history maintained

• Priority response within one business day

Click here to download remote help app and get started.